Localisation Program Manager

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

We’re building a more trustworthy Internet. Come join us. 

Localisation Program Manager

In this role, you will be responsible for leading Fastly’s localisation efforts, to support the business’ international expansion. You will collaborate with marketing, design, product, linguists and localisation vendors, using your localisation expertise to improve and consolidate existing  workflows to ensure efficiency and scalability.

What You'll Do

  • Define, manage, and optimise Fastly’s localisation program 
  • Drive localisation projects from start to finish; managing project plans, budgets, and communication with internal teams and vendors
  • Act as the ambassador for localisation within Fastly; represent non-US countries and non-English languages
  • Train others on new localisation technologies and processes
  • Manage localisation vendors (translation, technology) to ensure projects are completed on tight timelines with a high level of linguistic quality and brand fidelity
  • Stay up to date with localisation best practices and industry landscape

What We're Looking For

  • 6+ years of experience leading localisation and internationalisation efforts
  • Strong experience setting up processes, workflows and ways of working 
  • Extensive Project Management Experience, managing marketing projects across multiple regions and across multiple platforms
  • Expert in the latest localisation tools and strategies; knowledge of industry and vendor landscape
  • Experience in complex program management; demonstrated ability to drive strategy and execution by working with a diverse group of cross-functional partners
  • Ability to build relationships; excellent communication skills
  • Thrives in dynamic, fast-paced environments
  • Excellent attention to detail with high regard for linguistic quality and brand [voice]
  • Fluency in at least non-English language required (Spanish, French, German, or Japanese a plus)

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
  • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
  • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!