Key Account Manager
Deepomatic has met its product/market fit and entered a scale-up phase: in 2021, we are doubling the size of the company. and we are looking for a key account manager to work with our most important clients. Your mission : grow the adoption and the satisfaction of each one of them. Your impact? You participate in the worldwide deployment of Visual Automation with our largest enterprise clients.
Reporting directly to the CEO and the CPO, you will work with a range of cross-functional teams: marketing, customer success and sales. The goal is to gather the customer needs, imagine and design the client solutions, organise the corresponding project with the internal teams and manage the corresponding deployment projects.
In the end, you will be the employee discovering and opening new use cases with visual automation to transform numerous of our large clients industries. The position allow you naturally to participate in strategic choices for Deepomatic future.
What is so unique about Deepomatic’s positioning ?
“We envision Visual Automation as the universal connector between the physical world and the digital one. Thanks to Computer Vision and Deep Learning, we turn the physical world into a real-time flow of insights, actions and automations so that businesses can collaborate to automate & optimize their field processes. This allows us to bring the Automation revolution to the field, which has been left out of the digitization revolution for too long.
We have started disrupting the Telecommunications industry by improving the worldwide roll-out of optical fiber networks, but we are quickly moving on to all industries dealing with field operations. Understanding the true problems and the solution we can bring to each potential vertical and prioritizing them is the most thrilling challenge when it comes to our positioning.”
Aloïs Brunel, CPO, Deepomatic.
As our first Key Account Manager, you’ll have the opportunity to work on some of the most advanced use cases in production in the artificial intelligence sector. You will also deepen your knowledge in various traditional industry companies to understand their business needs and their operating modes.
Fixed salary and bonus to be discussed upon seniority (Deepomatic pays above the market), stock options and a lot of perks :)
Make sure that the client uses Deepomatic to meet their objectives, operating as the lead point of contact.
Identify growth opportunities within your accounts.
Ensure that the use of the solution initially bought by the customer exceeds the initial scope of the project (ex: the project is live and satisfying in country A, let's make it live and satisfying in country B).
Meet other client business units to deploy visual automation on additional problems the client might have (design/imagine a solution that will solve the client issue, based on Deepomatic's product).
Renew and grow your accounts’ contract value (including negotiation and legal review of renewal or extension contracts and agreements).
Organise quarterly business reviews with the client project managers and executives.
Report on monthly project status and quarterly business reviews to the CPO and report on new business opportunities to the CEO.
When relevant, find and contact companies experiencing problems directly similar to what your accounts are facing.
Within 1 month, you will:
Discuss with our Product, Marketing, Operations and Founders teams to know everything you need to know about our history and our strategy.
Meet the entire team, learn the culture, have fun.
Learn to use our internal tools to collaborate effectively with all Deepomatic teams.
Shadow our team in customer meetings.
Within 3 months, you will:
Learn everything there is to know about the business and our technology (how our products work, clients solutions and key benefits)
Meet all your accounts partners.
Start building a strong and qualitative relationship.
Share our vision and roadmap to your accounts and get them to discuss their main pain points.
Within 6 months, you will:
Be identified and accepted as the go-to person regarding all your accounts' issues.
Identify and define growth opportunities within your account’s industry.
Develop new projects with your customers.
Be able to manage your accounts autonomously.
Renew the contracts of you accounts that are coming to term and expand some of them.
Participate in strategic discussions with the founders to identify use-cases to address in priority.
Ideal profile (not mandatory to have all of them)
3+ years experience delivering B2B software solutions customized to customer needs
5+ years of experience in project Management for large enterprises.
You have a strong ability to communicate, present and influence key stakeholders at all levels of an organisation.
You are creative and open to new ideas.
You have excellent writing and presentation abilities.
You are logical and ingenious.
You are entrepreneurial and resilient.
You are a french native or bilingual.
You are very fluent in english or bilingual.
Benefits & Recruitment
We have a vibrant culture with a lot of internal events and get-arounds that you are welcome to join!
- 45 days of paternity leave compared to the legal 25 days
- Health insurance (Alan) covered at 100%.
- Gymlib subscription (sport with colleagues is frequent, but not mandatory ;)).
- Meal vouchers (9€ per day, to enjoy the variety of nice restaurants around the office).
- A 3 day offsite every year (see more here: https://careers.deepomatic.com/).
- Christmas and Summer parties, secret Santa and raclette party (our most traditional events).
- And more: after-works, concerts, théâtre, food, fruits and cakes at the office, etc
The recruitment process:
- 30 min zoom interview with the CEO.
- 30 min zoom interview with the CPO.
- 3 hours of on-site interviews (including a culture fit interview to meet the team).
- And finally a reference call.