Global Programme Manager - Contract

We are the global leader in 5G monetization with a customer base of the world’s largest operator groups, regional carriers, and emerging digital service providers. Our industry-leading technology team delivers a network-grade converged charging system (CCS). Powered by our relentless commitment to product excellence and customer success, we make it possible for businesses to harness network assets and business agility to succeed at web scale.Global Programme Manager – Contract role You Will Do:
  • Managing relationships with multiple customers
  • Supporting the Regional Director with presales and sales activities
  • Providing regional resource prioritisation
  • Managing regional escalations from project up to regional and global management
  • Taking ownership and responsibility for all services related activities with customers
  • Engaging with the customer (and the involved departments and stakeholders within their organization) in respect to managing, planning, tracking all relevant technical and non-technical aspects
  • Working together, supporting and communicating with all relevant persons engaged directly or in-directly with the account from the business, networks, operations, IT functions and their suppliers; across various roles including management, business owners, programme and project managers, architects, functional and technical SMEs, software developers, testers and others
  • Representing the interface into the wider MATRIXX organization for escalation of project issues
  • Creating, maintaining and tracking project plans and schedules, cost estimates and problem logs throughout the life of the project
  • MATRIXX Software product experience in:
    • Managing and supporting requirements processes
    • Preparing impact assessments with input from the Architect
    • Preparing estimations and project plans
    • Managing issues and escalations
  • Managing the transition from implementation phase to production deployment and go-live

You Will Bring:

  • 8+ years’ project managing deployments in the BSS domain for Tier 1 telecommunications operators
  • Strong knowledge of BSS architectures and technology, particularly in real-time charging, policy and network integrations.
  • Excellent written and verbal communication skills.
  • Effective and convincing presentation / negotiation skills at executive and working level.
  • Superior problem solving skills able to drive outcomes against complex and conflicting requirements and interests.
  • Proactivity and strong personal accountability.

The Extras:

  • MATRIXX CCF Configuration
  • MATRIXX Tariff and Offer Design
  • Billing, CRM, OM configuration
  • API Best Practice

Why MATRIXX?

  • An industry disruptor building tech that’s leading and shaping the telecommunications industry     
  • Global customers who believe so strongly in us they have invested in our success
  • A cloud native architecture and patented real-time engine leading the way in the 5G revolution 

Why You at MATRIXX?

  • A strongly collaborative culture – enjoy working in a politics-free environment
  • Active employee involvement in shaping our future
  • A global community – making a difference in 20+ countries……