CSM/ Back Office Representative

PriceHubble is a PropTech company, set to radically improve the understanding and transparency of real estate markets based on data-driven insights. We aggregate and analyse a wide variety of data, run big data analytics and use state-of-the art machine learning to generate stable and reliable valuations and predictive analytics for the real estate market. We are headquartered in Zürich, with offices in Berlin, Paris, Prague, Vienna and Tokyo. We work on international markets and we are backed by world-class investors. We have a startup environment, low bureaucracy and an international team and business.

Your role

We’re looking for a dynamic and motivated CSM/Back Office Representative who’s ready to jump into multiple aspects of a startup. You will join a small but growing office, and work directly with our Managing Director Austria to help improve company procedures. You are at the centre of things and your input and work is crucial for the day-to-day operations.

Your daily bread

  • Act as the point person for back office operations (accounting, supplies, mailing)
  • Continuous improvement of processes and communication in the team
  • Support the Managing Director in handling and documenting customer accounts as well as preparing, scheduling and organising meetings and events
  • Provide assistance to the sales team in sending demos accounts, creating reports and developing presentation formats and materials.
  • Offer high-quality service and follow customer service best practices during and after the onboarding process in order to make sure that all customers are happy and able to achieve their goals.

Requirements

  • Proven work experience as a Sales/ Back Office Representative
  • Excellent time management skills and ability to multitask and prioritise work
  • You are self-driven and motivated by getting things done
  • You have a great command of German and English (spoken and written)
  • You thrive in a startup environment, and are a team player
  • You have a strong interest in software and new technologies (AI, Big Data…)

Benefits

On top of joining a team of ambitious, qualified people you may also enjoy our benefits:

🕓 Flexible work hours

💰 Competitive salary

👖 Casual dress code

📘 L&D program

🏢 Well-located offices

🍏 Free snacks, fruits, coffee, beers, sodas