Professional Services Consultant

In this key position, you will be an integral part of our Operations Delivery organization and a customer-facing representative of the company. You will be responsible to implement the full end-to-end project of our innovative solution, in such a way to meet or exceed our customer’s reasonable expectations of the solution’s technical and business benefits.

You are a dynamic and enthusiastic hands-on implementation professional, curious and eager to learn. You possess strong communication skills and are able to establish and maintain trusted technical advisor references. You are a natural team player, who is comfortable in collaborating with virtual and transversal teams; you have the willingness to travel abroad on short-term assignments and work from customers’ office (up to 30%).

  • Maintain sufficient technical capability and best practice knowledge to be able to implement and operate our solution at an advanced level of competency during a project implementation
  • Design and deploy NetGuardians’ solution to the required standard of quality
  • Understand customer requirements to be able to advise on the best use of NetGuardians’ solution
  • Educate and empower NetGuardians’ customers to take full advantage of the solution so that it is fully adopted
  • Be committed to customer satisfaction and provide them with service level 1/2/3
  • Actively collaborate with internal teams such as business analysis, sales, pre-sales

Your profile

  • Computer science or related degree with at least 3 years’ experience in customer facing or consulting role
  • Hands-on and knowledge of Linux systems and scripting (python, bash, pyspark) is a strong asset
  • Hands-on and knowledge of relational database environments, big data, and SQL language (Elastic Search, Oracle, MSSQL, MariaDB)
  • Strong problem-solving skills
  • Fluent in English a must, any other languages an asset
  • Knowledge of banking systems and experience in IT banking environment is a plus

Why join us

  • An international experience with a global customer base
  • A dynamic environment with passionate colleagues
  • The opportunity to be a part of an exciting adventure
  • Cutting Edge technologies

This is an exceptional opportunity to join a fast growing successful and innovative company