Professional Services Engineer - Hong Kong

Welcome to the future of cloud networking and security!   

 

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner. 

 

Cato is the brainchild of networking and security pioneers Shlomo Kramer (Check Point, Imperva) and Gur Shatz (Incapsula.) Cato Networks has raised $532 million dollars since 2015, achieving Centaur status with $100M in ARR, and a valuation of $2.5 billion dollars. 

 

We are looking for an experienced Professional Services Engineer to join our amazing team. This is an exciting opportunity to work with the company who invented and pioneered the revolution of SASE. You will play a critical role in driving revenue in our defined markets.  

 

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform and is on a fast track to becoming the worldwide market leader – don’t miss it! 

Responsibilities

  • Responsible for successful design, configuration, and deployment of Cato’s solution so that our customers can realize the full value of their investment in our technology
  • Develop meaningful relationships with key stakeholders within the customer as well as Cato’s teams (Sales, Customer Success, R&D and Support Engineering), adopting a consultative and prescriptive approach that inspires trust and confidence
  • Help synthesize learning and trends observed in the field into repeatable technology best practices in collaboration with other Cato functions
  • Maintain expert level implementation proficiency and the ability to implement any Cato product independently while keeping abreast of the dynamic SASE and enterprise networking landscape
  • Coordinate and facilitate customer onboarding training
  • Foster collaboration with our product, support and engineering teams and provide feedback from the field on features and functionality

Requirements

  • 5+ years of experience in a multi-vendor network or security infrastructure as an architect or senior level engineer ideally responsible for solution design and/or implementation
  • 5+ years of hands-on experience in routing (static, BGP, EIGRP, etc.) and switching plus at least 3 of the following domains
  • SD-WAN
  • Firewall, Proxy
  • Secure Web Gateway/CASB/ DLP
  • Identity Management (SSO, SAML, LDAP, etc.)
  • IPS
  • Load Balancing
  • Networking protocol analysis (TCP, UPD, IP, ICMP, etc.)
  • WAN, MPLS
  • 5+ years of experience in a customer facing role (consulting, professional services, pre-sales, managed services) for a high-tech software or technology vendor
  • Experience with designing and managing network infrastructure with at least one of the three major public cloud providers (AWS, Azure, GCP)
  • Exposure to web-based APIs and scripting languages
  • Excellent customer interaction and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional manner)
  • Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status with key stakeholders
  • Excellent troubleshooting and problem-solving skills with innate ability to methodically get to the root of issues
  • Must be very well organized and able to work effectively in a nimble and fast-paced environment
  • Comfortable working within a geographically distributed team for a hypergrowth global organization
  • Industry recognized certification from major network vendor a plus
  • Solid command of the Cantonese, Mandarin, and English languages (written and spoken)
  • Ability to travel up to 25% of the time